I have gotten a breast aug here and Botox. Dr Bensimon is very nice and I love all the staff who work here. Everyone has been very nice, polite, and professional and I cannot complain about anything except I think maybe some of my questions were not fully answered/I felt like there were some things I was not fully prepared for or had explained.First, my breast augmentation. 7 months post-op, and I hate the breast augmentation because the implants are too low and I probably need another surgery. Understanding that not everyone gets the results they want in the first try or bodies are different and sometimes heal different than we hope for, it is disappointing that this is the situation.Second, I didn’t have a great experience with Botox here. I had told the lady who did my Botox where the shots were placed before (from another place), how many units, that I was happy with the previous results, and that my main concern is my forehead crease (because I like the smooth look of makeup when I feel like wearing it). This crease is not frozen right now, and is creasing my makeup. Although I can pay more to have the results I wanted, I didn’t feel as though the person doing my Botox listened to what I wanted, so I wouldn’t have another visit with the same person who did it.I do love their office space and there is virtually no wait time every time I have come here. There are two waiting room areas but I’m usually the only person or one of two people in the waiting area and even if I get placed into a room and need to wait a few minutes, I never have issues with my appointments running super long or having to wait an insane amount of time to see someone. Wednesdays are a type of post-op inspection day, which are pretty busy, but there has never been an insane wait time. If you are a person who believes in holistic healing mingled with science, this would be a great place for you! I definitely find the approaches interesting. More
Love the work these fine people do! I have enjoyed the professional demeanor of each and every staff member and found a comfort in discussing procedures and options with both Dr. Bensimon and Tita Comeaux (Medical Director - Non-Surgical Services). Dermal fillers, skin treatments and even minor surgical work like a lower eyelid fat pad removal have been so successful to my satisfaction. I recommend their services for a variety of aesthetic needs. More
My eyelid had not healed quite right- it had created a pucker and fluid retention underneath the eye. I had gone to see the doctor about it in October-he said it needed to heal a little more before he could know if it was going to need any further work. When I went back to him in May, he listened and looked closely at it, and said the scar had webbed- which wasn't because the surgery was done badly, but just because of the way I heal. He was very kind and honest, and said there was something he could do to fix it. I really appreciated that! It is extremely important that a doctor, or any other professional person, stand behind their work and be willing to go the extra mile to make it right! Dr. Binsimon is apparently one of those doctors you can trust, who will do what it takes to make it right....even if it isn't his fault! In the beginning, he explained things to me so that I understood, taken time to listen and allowed me to ask as many questions as I needed- I probably ask more questions than any patient he has ever had! When I came back to him with this issue, and was upset, he listened to what I had to say, looked at it carefully, and responded with what he could do to help! I appreciated that alot! More